Slot Bridge (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how your data is collected, used, and shared when you use our website and appointment booking platform.
1. Information We Collect
When you use Slot Bridge, we may collect the following types of information:
- Account Information: Name, email address, phone number, password, and other contact details provided during sign-up or usage.
- Booking Data: Appointment details, preferences, services requested, scheduling information, and notes related to your bookings.
- Payment Data: Payment card details, billing address, and transaction amounts, processed securely for booking payments.
- Usage Data: Technical data about page visits, interactions, device type, IP address, browser type, error logs, and use times for analytics and troubleshooting.
- Communications: Messages, feedback, and other content shared via forms, chat, or emailed to support.
- Location Data (if enabled): Geolocation information from your device to enhance booking accuracy.
- Cookies & Tracking: We may use cookies and web tracking technologies to improve your experience and site functionality.
2. How We Use Your Information
Slot Bridge uses your information:
- To register and manage accounts, provide appointment booking services, and help users manage their schedules
- To process payments securely and send booking confirmations
- To send appointment reminders, notifications, and updates
- To communicate platform updates, offers, or service messages (you may opt out of marketing communications)
- To improve website/app performance, analyze usage, and troubleshoot issues
- To comply with applicable laws and protect rights, property, security, or safety
3. How We Share Your Information
- With service providers or professionals for whom appointments are booked, strictly as needed for scheduling and service
- With trusted third-party partners providing payment, IT, or analytics services, under strict contracts ensuring data protection
- With authorities when required by law or legal process
- With consent, or as directed, for additional services or integrations
- We never sell your personal information
4. Data Security
We prioritize protecting user data using industry-standard encryption, secure payment gateways, and regular security reviews. Access to personal data is limited to authorized personnel and service providers under strict confidentiality.
5. Data Retention
Personal data is retained for as long as you have an account or as needed to fulfill business/law obligations. You can request deletion at any time, and inactive account data is purged after [insert period, e.g., 3 years].
6. User Rights
You have the right to:
- Access, update, or correct your personal data
- Request data deletion, restrict processing, or object to certain uses
- Receive a copy of collected data in a portable format
- Withdraw consent at any time when applicable
Contact support to exercise these rights.
7. Updates to this Policy
Slot Bridge may update this Privacy Policy. Any changes will be communicated via our website or app. Updated policies take effect on posting.
8. Contact Us
For questions, requests, or complaints about your privacy, contact us at:
- Email: [Insert business support email]
- Address: [Insert business address]
This template should be reviewed and customized for local laws (GDPR, CCPA, etc.), actual data practices, and business specifics before publishing